Frequently Asked Questions — My Virtual Fleet

1. What is My Virtual Fleet?

My Virtual Fleet is an operating platform built exclusively for vehicles under 10,000 lbs — cargo vans, sprinter vans, and box trucks that don’t require a CDL or Electronic Logs. For small-vehicle operators, My Virtual Fleet combines a load board with brokered freight, AI-generated lead lists for direct customer sales, GPS tracking through TrackLink, dispatch tools, and back-office invoicing.

2. Who uses My Virtual Fleet?

My Virtual Fleet serves brokers, carriers, owner-operators, drivers, and independent contractors running cargo vans, sprinter vans, and box trucks. The common thread: vehicles under 10,000 lbs, no CDL required, no ELD mandate. Brokers post loads to a vetted carrier network. Carriers find work through brokered loads and through direct local customers identified by the platform’s lead generation tools.

3. What is TrackLink?

TrackLink is the GPS tracking feature included with every My Virtual Fleet load. When a broker tenders a load to a My Virtual Fleet carrier, the broker receives a tokenized link via SMS or email and can see live driver location, ETA, signature on delivery, and proof-of-delivery photos in any web browser. No app installation is required for the broker or the carrier. TrackLink is included free at no extra cost.

4. How does My Virtual Fleet help carriers with a new MC number?

Most brokers won’t book a carrier whose MC authority is less than 90 days old, which leaves new owner-operators without freight options. My Virtual Fleet solves this by supplying targeted local lead lists, an AI-generated sales plan for the carrier’s metro area, and a phone script for cold outreach to small businesses that need same-day delivery. New carriers can build a direct customer base while their MC ages, then add brokered freight once they qualify.

5. Why would a small business choose a cargo van operator over a broker or in-house driver?

Same-day pickup and delivery within hours, live GPS tracking on every run, no broker markup, and no payroll or benefits cost. Direct cargo van service is typically faster and lower total cost than hiring a full-time driver or routing through a broker — especially for medical labs, automotive parts, construction supply, retail, and same-day event needs. Local businesses don’t care about MC authority age; they care about reliability, speed, and visibility.

6. What vehicles does My Virtual Fleet support?

My Virtual Fleet specializes in vehicles under 10,000 lbs — cargo vans (small and large), sprinter vans, and box trucks (12 ft, 16 ft, 24 ft, 26 ft). These are the vehicles that don’t require a Commercial Driver’s License (CDL) and aren’t subject to the FMCSA Electronic Logs (ELD) mandate. The platform automatically matches loads to the right equipment based on weight, dimensions, and load type.

7. Is it free for brokers to use My Virtual Fleet?

Yes — brokers can post loads on My Virtual Fleet at no cost when those loads are tendered to My Virtual Fleet carriers. TrackLink GPS visibility is included free on every load. Carriers in the network are pre-screened for MC authority, DOT compliance, and active insurance.

8. How does My Virtual Fleet handle invoicing and back office?

My Virtual Fleet includes built-in invoicing, rate confirmations, payment status tracking, and email alerts to customers. Carriers can send invoices directly from the load record once delivery is complete, and all GPS, dispatch, and accounting records are kept in one place.